Returns & Exchanges
At QED Astoria, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Please note that all returns must be unused and include original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Drop Off Package
Take your package to the nearest authorized shipping carrier location within 7 days of receiving your return label.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing